Selecting SERVPRO means Expert Water Damage Help

12/1/2021 (Permalink)

SERVPRO of Columbia County teams reside in a masterclass of water damage restoration. SERVPRO crews can expertly restore any size loss using training, experience, and capability.

SERVPRO professionals achieve the highest standard of cleanliness and restorative power through our highly regimented system processes. Our series of processes has been tested, tried, and improved upon for decades. Our processes help to keep homes that experience a loss organized through the restorative process through data systems, excellent communication, and setting expectations with our clients. SERVPRO procedures are proven to be successful in remediation of water, fire, mold, biohazard, textile restoration, storm response, and COVID-19 disinfection and sanitization and more.

A Few of Our Processes

One of the many SERVPRO processes our crews follow is the 1-4-8 response guidelines. 1 hour for communication and dispatching a crew to the loss site. 4 hours to begin work through setting necessary drying equipment or scope of work. Followed by 8 hours for communication with all parties including your insurance adjuster on expectations, our processes for restoring, and scope of work submission.

The 1-4-8 system is designed so our crews can respond to your loss quickly. When experiences a water loss, timing means everything as minutes of reaction time can mean the difference between a small or a large loss, including the ability to avoid microbial growth.

For fires, another procedure our SERVPRO professionals use is “Wash, Rinse, Dry.” This method is implemented to combat fire damages. Fire damage often affects not only the structure, but its contents because of soot and smoke smells. Beginning with “Wash,” this is performed using SERVPRO manufactured products that can remove soot and smoke discoloration from walls. SERVPRO of Columbia County crew members use the Wash product to literally wash the walls to aid in breaking down smoke and soot particulates found on walls and baseboards.

Meanwhile, a routine pack-out and/or removal of damaged, yet restorable, contents are organized and brought to the SERVPRO of Columbia County in-house contents cleaning department. Within our contents cleaning department, items are strategically itemized, organized, cleaned and re-packed for later moving contents back into a clean environment.

Next, “Rinsing” of the walls is completed immediately after “Washing.” Rinsing helps to wash away residue product from cleaning of the walls and baseboards. Finally, the “Dry” method acts to prep for painting. After a fire, using a Kilz paint to seal in the cleaning product and combat any smoke smells that would have been left behind then acts as a final deodorizing procedure.

Need Fire Damage Help? We are here for you. Call our office at 706-868-5441 for more information or to schedule an appointment for advice and to start restorative processes.